RETURNS & EXCHANGES
We pride ourselves on providing high quality service and ensuring you are happy with your order. With that in mind, our Returns Policy is below.What is our Exchange Policy?
What is our Exchange Policy?
We accept garments purchased from wearthclub.com in new condition with tags in tact for refund. Return shipping is at customer expense. You have 30 business days from the day you purchased your items to send them back to us for refund. Please note all final sale items are not eligible for exchange. Sale items including items purchased with a discount of 50% or more are not eligible for exchange.
Is it easy to return items?
Super easy – initiate a return via email to email@example.com and include your name and order number. Once your return is authorised you'll receive step-by-step instructions and return address via email.
How soon will I get my refund?
Once your items are inspected by the returns team, you'll get your refund notification via email typically within 5-10 business days.
Can I return Final Sale Items or Items purchased with a Discount Code?
All items marked as final sale or with a discount code above 50% have been reduced in price and cannot be returned. We understand that buying final sale items can be tricky, so if you have any questions about sizing, fit or fabric please contact us and review our size chart before placing your order. No exceptions can be made for sizing, fit or fabric issues on final sale items.
What items are exchangeable?
- Items purchased in the last 30 days.
- Full priced items in new condition. Item must be undamaged, unworn, unwashed with tags attached and in original packaging.
What items are non-exchangeable?
- Items marked as final sale.
- Free gifts or promotional items with retail value.
- Sale items including items purchased during flash sales or with a code above 50%.
- Items that have been worn or are soiled/stained.
What to do if you experience issues with your items?
We are confident you’ll love your pieces however if there are any issues with quality or a fault we will resolve this quickly. Please contact us.
What happens if your return is rejected by our returns team?
Any items received that are not in original condition, in packaging with tags attached or have stains/soiling will be immediately shipped back to you. We are unable to issue refund on these items for sanitary reasons. Shipping costs will need to be covered.